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Virtual Event

VMworld 2021

Digital Team Lead: Wilson Tang

Project Manager: Corey Gosselin

UX/UI Designer & Art Director: Tianyu Qiu

Graphic Designer: Rachel Kutos

 

Client / 

VMware

Role / 

UX/UI Designer, Art Director

 

Agency / 

Freeman

 

Year / 

2021

VMworld is a global multi-cloud conference, hosted by VMware. It is the largest multi-cloud-specific event. It has been held in San Diego in 2004; Las Vegas in 2005, 2008, 2011, 2016, 2017, and 2018; Los Angeles in 2006; and San Francisco in 2007, 2009, 2010, 2012, 2013, 2014, 2015 and 2019. Due to the pandemic, it converted to a fully digital event in 2020. VMworld is remained as a digital event in 2021. Freeman designed many of VMware's in-person event, as well as VMworld 2020. VMworld 2021 is a larger challenge both in the perspective of visual representation and additional digital interaction features.   

The conference normally lasts between 3 and 5 days and consists of breakout sessions, panels, exhibit hall, and hands-on labs. The first conference was held in the Fall of 2004 and attracted more than 1600 attendees and over the years has attracted over 20,000 attendees annually.

 

Project Goal & Research

During the early design and development process, we need to understand the scope, client's business goal, requirements, and previous event data for the digital event. Then we take information to early research and design process. 

Business Goal

Educate and Engage existing and new customers
Shift brand perception
accelerate pipeline

Web Experience Goal

  • Create a seamless user experience for the VMworld attendees to find content on different subjects.

  • Develop multi-level digital engagement with the attendees using different platforms throughout different session types, such as Zoom, Slack, VMware Talk.

  • Increase engagement rate by using gamification to incentivize attendees to participate different sessions, keynotes, or activities.

  • Create a full and consistent design system for VMworld 2021 by using VMware’s existing brand guideline and VMworld 2021 brand impressions.

  • Leverage paint splash brand impression to create immersive web experience across all the pages on different types of devices..

  • Accessibility

  • Create interactive video interface for 8 Channels

  • Map pre-event navigation to VMware.com, which uses AEM (adobe Experience manager).

Research

Most of the researches and data from previous virtual events are highly confidential that I cannot share. The research was mostly quantitive research based on VMworld 2020’s platform metrics, attendee surveys, and other channels from chats, event supports and etc.

Features

Our design and develop team discussed with clients in depth about the successes and regrets from VMworld 2020, and figured out about the contents and features that would be the focus for VMworld 2021.

Features.jpg
Feature Prioritzation

Then we prioritized all the features and contents.

Feature Priortization.jpg

MVP

Develop an immersive, interesting and multi-level digital engaging experience for VMware’s existing and potential clients and users in VMworld 2021.

UX Design Exploration & Sketches

With the understanding of MVP, business goals, features and contents for VMworld 2021, we started map out the site map and user flows prior to sketches and wireframes.

Site Map & User Flow

VMworld 2021 would have four release phases, the stategy is to combine with digital marketing campaigns to increase reach and engagement rates to build up hype for the virtual event. We map out the site map and registration user flow at the early to figure out the user journey prior to designing wireframes and sketches. 

Site Map & User Flow.png

Sketches & Low-Fidelity Wireframes

Home Page Sketch 4.png
Track Page Sample.png
Phase 2b Expanded wireframe.png
Session Detail Page with Video - Desktop.png

UI Design Exploration

The challenge of designing the user interface for VMworld 2021 is that we need to be aware of both VMware's company brand, as well as the VMworld 2021's event branding. So we inspected VMware's design system, and designed a unique set of design system for VMworld 2021. 

VMworld 2021 Branding

VMware branding team provided a set of theme images and track gradient for VMworld 2021. 

Design System

I designed a whole new design system for VMworld 2021 by using both VMware.com design system and VMworld 2021 brand impressions. 

Color, Type, Icon.jpg

Custom Designed Video Player and interactive interface

This video player interface is custom designed for the 8 channel TV switcher for 8 different channels of contents which would be streamed live during the event days. 

Video Player

Hover state with session info

Info, Q&A, Chat panel on the right side

Paused Hover.png

Eight Channel TV Switcher

Slack channel button

Channel Guide Same Channel Open.png

Selected Channel with the upcoming sessions

Navigations

Incorporating the paint theme into the navigation, each track/channel has its corresponding colors as well. 

Channel=Home.png
navs.jpg

UX Design

While working on finalizing the high fidelity wireframes, we took the VMworld 2021 brand impression and the new UI design system we developed, then work those into the UX sketches and user flow. 

VMworld 2021 Home page

VMworld_Home Design_3_D75.png

Keynote

Highlight keynotes/sessions

CTA to all the sections including  Hands-on Labs, Demos, Entertainment Zone, VMworld Challenge(Gameing), and Networking

Multi channel video player

and chat function

Voice of VMworld

Highlight Speakers

Curated Experts' Playlists

Sponsor Banners

Sponsor Banners

Hero Image Parallelogram

VMworld 2021 Track/Channel page

Video Player, when channel is switched, it also switch to the corresponding channel page.

Recommended Sessions of this channel

Expert of the Channel

The link goes to her list of recommended sessions

This Section includes the channel's demos, sponsor booths, and networking channels

This Section includes the  trending topics on this channel

Featured speakers of this Channel

Sponsor Banners of this Chanel

Hero Image of this Channel

Vision & Innovation75.png

VMworld 2021 Session page

Session Detail Page with Video - Desktop High.png

VMworld Challenge Page

VMworld Challeng option 2a.png

VMworld 2021 website recording

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